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About Us

Two decades of helping
small businesses thrive.

VirtuCall Online — VCO for short — brings together 27 years of web expertise and 24+ years of customer-contact operations. We're a small, dedicated, fully-remote team that's 100% proudly U.S. based, and we treat your growth like our own.

Who we are

A partner, not just
a provider.

We help small businesses, startups, hobbyists, and side-hustles move beyond clunky spreadsheets and mass-market tools into efficient, professional systems — CRM, business email, web, automation, voice, and customer-contact support.

We're more than a vendor. We're your partner in navigating an ever-evolving digital world, with personalized service, expert guidance, and a genuinely personal touch.

What guides us

As part of the Von Berk Group, VCO is always focused on three things:

  • Your brand — how your business shows up in the world.
  • The experience — for you and for your customers.
  • Your business — tools that drive real growth.
Our story

From web hosting to
the whole stack.

A long road, one mission: help small businesses succeed online and on the phone.

1999

It started with hosting

We opened our doors as UKAH — United Kickass Hosting, putting small businesses online with reliable web hosting.

2000s

Rebranded as JB-Hosting.com

After one of the co-founders moved on, the hosting brand was rebranded as JB-Hosting.com — continuing web hosting, design, and development.

2016

VirtuCall Online is born

We launched VirtuCall Online as a virtual call center and Arise IBO, creating work-at-home opportunities for agents. We've been an Arise IBO ever since.

2020

One brand, one mission

Our hosting and call-center brands merged into a single entity — VirtuCall Online (VCO) — uniting decades of web and customer-contact expertise under one roof.

Today

Part of the Von Berk Group

VCO is a proud member of the Von Berk Group, a collective of brands — still small, still dedicated, still fully remote.

27+
Years in web & hosting
24+
Years in call-center ops
2016
Arise IBO since
100%
Remote & dedicated
Our mission

Empower small business
to do big things.

We simplify operations, digitize workflows, and elevate your professional presence — so you can focus on what you do best.

Brand

Look established and trustworthy — from a professional website to email at your own domain.

Experience

Smooth, thoughtful interactions for your customers — and for you running the business.

Business

Practical tools and automation that save time, reduce errors, and drive real growth.

What we do today

Two arms, one team.

Digital Solutions

CRM & helpdesk, business email, web design & hosting, custom API & automation, rewards programs, VoIP, and CX consulting.

Explore Digital Solutions →

Contact Solutions

U.S.-based BPO & customer-contact support for businesses, plus work-from-home agent opportunities through our Arise IBO.

Explore Contact Solutions →
Part of something bigger

A Von Berk Group brand.

VirtuCall Online is part of the Von Berk Group, a collective of brands building thoughtful products and services. Explore the family.

Let's grow your business together.

Whether you need digital tools or customer-contact support, we'd love to help.

Get Started

Let's build something
that works for you.

Tell us about your business and we'll put together a personalized quote — no pressure, no jargon.

Say hello 😁

100% Proudly US Based.

100% Proudly US BasedFully remote team
Bigin, Now. Authorized Zoho Partner · VIRTUCALLONLINE
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